Case Study: City of Joondalup achieves social media compliance and search efficiency with Brolly

City of Joondalup, Brolly provides unexpected savings

The City of Joondalup, a local government authority in Perth, Western Australia, needed a better way to manage the growing volume of social media interactions while staying compliant with records management legislation and handling FOI requests. Its social media team was struggling to capture and search all communications across a highly engaged audience.

By implementing Brolly, the City of Joondalup gained a way to monitor, capture, store, and retrieve social media records more efficiently. Brolly improved keyword searching, enabled offline archiving of a month’s worth of records in just a few clicks, and helped the City shave several hours off its weekly workload while achieving compliance and better real-time record access.

City of Joondalup

Garry Hunt

Chief Executive Officer