Case Study: Valvoline achieves unified communications and cost savings with Broadvoice

Valvoline - Customer Case Study

Henley Enterprises, dba Valvoline Instant Oil Change, operates 200+ locations across 11 states and needed a better way to manage communications as it grew. Its stores had been using separate vendors with no centralized management, making communication difficult for a dispersed workforce and remote team members.

Broadvoice implemented its b-hive unified communications platform, including the b-hive mobile app and MS Teams integration, to standardize dialing, enable mobile calling, and simplify administration through a self-service portal. With Broadvoice, Henley improved communication across locations, reduced costs by 60%, made installations and changes faster, and gave employees and IT a more reliable, easier-to-manage system.

Valvoline

Robert Reeder

CIO and VP of Technology