Case Study: North Light Community Center achieves mobile work-from-anywhere communications with Broadvoice

North Light Community Center - Customer Case Study

North Light Community Center, a nonprofit serving people of all ages and abilities, was struggling with an outdated hardwired phone system. Staff could not stay connected while away from the office, so they often had to share personal cell numbers, creating privacy concerns and blurring the line between work and home life. Broadvoice stepped in with its unified communications mobile app to help solve the issue.

With Broadvoice’s mobile and desktop app, staff can take business calls on personal devices using their business phone numbers, forward voicemails to the right person, and use virtual fax for confidential documents. The result has been more flexible work from anywhere, better communication flow, and a stronger work-life balance for staff, with less back-and-forth and fewer missed or misplaced messages.

North Light Community Center

Annie Schuster

Director of Development