Case Study: Nation’s Largest Health Plans Provider saves $700,000 a year with Broadridge StatementPacks

StatementPacks® Reduce Operational Costs For Large Health Plan

Nation’s Largest Health Plans Provider, one of the nation’s biggest health plans with more than 10 million members, worked with Broadridge to reduce rising print and mail costs while managing high volumes of member communications. The company was sending multiple communications to the same members each month and needed a more efficient, privacy-conscious way to deliver statements and EOBs.

Broadridge implemented StatementPacks®, which bundle multiple communications into a single secure package based on exact name and address matching. By consolidating mailings, the health plan reduced mail pieces by more than 400,000 per month and saved approximately $700,000 annually, while also giving members a simpler, more convenient experience.