Case Study: Leading Bank achieves automated intersystem reconciliation with Broadridge

Intersystem Reconciliation Drives Value for Leading Bank

Leading Bank, one of the largest banks in the world, needed a way to reconcile sensitive customer account data across multiple systems without increasing manual effort. Broadridge helped address this challenge with its Data Control Solutions and intersystem reconciliation capabilities, enabling the bank to detect mismatches across millions of customer records and more than 300 data attributes.

Broadridge implemented an automated, “black-box” reconciliation process that ran weekly and posted results directly to the bank’s reporting portal. The solution identified unsynchronized records and the specific attributes causing issues, eliminating manual intervention, improving accuracy and transparency, and delivering a low-maintenance, scalable infrastructure with lower total cost of ownership.