Case Study: Woof Boarding & Daycare achieves increased online visibility and more bookings with Broadly

Woof Boarding & Daycare - Customer Case Study

Woof Boarding & Daycare, led by founder Jacque Preble, faced the challenge of raising visibility and trust in a competitive pet care market through digital word-of-mouth. After meeting Broadly at the Pet Boarding and Daycare Expo, Woof signed up for Broadly’s review management, web chat and texting tools to make it easier to capture authentic reviews and engage prospective customers online.

Broadly’s review management and web chat solution helped Woof generate consistent, recent online reviews that prospects now cite when calling, while web chat turns website visitors into engaged leads. Broadly also enabled faster responses to feedback—letting Woof address issues, improve service, and strengthen customer relationships—resulting in noticeably more inbound inquiries driven by online reputation and higher engagement from site visitors.

Woof Boarding & Daycare

Jacque Preble

Owner