Broadly
47 Case Studies
A Broadly Case Study
Twin Cities Furnace Cleaning, a St. Paul, Minnesota air-duct and furnace service, struggled with cost-effective marketing and a weak Google presence while also fearing the impact of negative online reviews. They partnered with Broadly to improve customer feedback and online reputation through Broadly’s review-generation and reputation-management services.
Broadly implemented tools to solicit and manage customer reviews, which rapidly increased Twin Cities Furnace Cleaning’s Google reviews and visibility; this made it easier to head off complaints, provide clearer information to customers, and attract prospects who specifically cite the company’s strong reviews. According to Twin Cities Furnace Cleaning, Broadly’s work has delivered a significant return on investment and noticeably boosted new-business conversations.
Lisa Adwan
Twin Cities Furnace Cleaning