Case Study: Strobel Dentistry achieves a stronger online reputation and increased new-patient referrals with Broadly

Strobel Dentistry - Customer Case Study

Strobel Dentistry, a three‑generation dental practice in downtown Chicago founded in 1932, faced the challenge of expanding beyond traditional word‑of‑mouth referrals by optimizing its online presence and leveraging patient reviews. To address this, the practice partnered with Broadly, using the Broadly program to solicit and manage online reviews and gather patient feedback.

Broadly’s solution increased patient responses and review volume, with Strobel Dentistry reporting that 99% of reviews are very positive and that new patients frequently cite those Google and Yelp reviews when calling to book. Broadly also helped surface occasional negative feedback so the team could address issues promptly, making Broadly instrumental in converting online reputation into measurable new‑patient growth.

Strobel Dentistry

Jess Pirotte

Strobel Dentistry