Case Study: Paul Campanella’s Auto & Tire Center doubles its Google reviews with Broadly

Paul Campanella’s Auto & Tire doubles reviews in 6 months with Broadly

Paul Campanella’s Auto & Tire, a family-owned auto repair shop, was struggling to stand out online among local competitors who also had strong reviews. Their challenge was to significantly increase their number of Google, Yelp, and Facebook reviews to achieve better search visibility and the number one ranking. They came to Broadly seeking to use its platform to double their reviews within six months.

Using Broadly, the business implemented automated review requests sent via text shortly after service. This solution provided a consistent flow of feedback and allowed for quick customer communication. As a result, they more than doubled their reviews to over 500 per location, achieved a top Google ranking, and now attribute 60-75% of their new business to these reviews.

Paul Campanella’s Auto & Tire