Broadly
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Case Study: Quality Pool Service achieves 15% customer growth and boosts online reviews with Broadly
A Broadly Case Study
In just three months, Broadly helped increase my overall revenue by 15%
Quality Pool Service, a commercial and residential pool and spa maintenance company in Gilbert, AZ, turned to Broadly’s online reviews platform to sharpen its customer experience and grow its local presence. After joining Broadly in March 2017, the company focused on soliciting customer feedback and managing its online reputation to win more business.
Using Broadly’s review solicitation, publishing and negative-feedback filtering features, Quality Pool Service boosted its online footprint and customer acquisition: a 15% increase in revenue/customer base in the first three months, +46 Google reviews, +5 Facebook reviews and +5 Broadly reviews. Broadly’s platform also helped Quality Pool Service expand service coverage to a 60‑mile radius around Phoenix and plan staff growth.
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