Case Study: Gwyndows Window Cleaning achieves better Google reviews and hassle-free review collection with Broadly

Gwyndows Window Cleaning - Customer Case Study

Gwyndows Window Cleaning, an Austin-based, locally owned window-cleaning company run by Robin Hall, prides itself on top-tier customer service but faced the common small-business challenge of collecting and managing online reviews — they had only 5 Google reviews when they began working with Broadly. To boost their online reputation and reduce the hassle of having staff ask customers for feedback, Gwyndows turned to Broadly’s review management solution.

Broadly automated Gwyndows Window Cleaning’s review requests and simplified reputation management, which the owner describes as “seamless” and time-saving. Broadly helped lift their review profile beyond the initial 5 Google reviews, improving online ratings and visibility, reducing staff burden, and supporting Gwyndows’ online-focused marketing and lead generation.

Gwyndows Window Cleaning

Robin Hall

Owner