Case Study: City Rent-a-Car achieves top online reviews and increased visibility with Broadly

City Rent-A-Car - Customer Case Study

City Rent-a-Car, a family-owned rental business in San Francisco run by Joe and Paul Blandino, has operated for 20 years but faced growing competition from Uber and new rental services and shifting customer habits away from airport rentals. To strengthen its local discovery and credibility on platforms like Yelp and Google, City Rent-a-Car turned to Broadly for help with online reputation and review management.

Broadly helped City Rent-a-Car generate and manage customer reviews, boosting their online presence so they now have the most reviews in the area and maintain a 4.7‑star average. As a result, City Rent-a-Car stands out against larger competitors (including Enterprise), driving visibility among tourists and locals and supporting steady weekend and day‑trip rentals.

City Rent-a-Car

Paul Blandino

Owner