Broadly
47 Case Studies
Case Study: Chem-Dry Express achieves increased Google reviews and online visibility with Broadly
A Broadly Case Study
Broadly increased my online reviews by 600%
Chem-Dry Express, a carpet-cleaning company serving Central New Jersey and Eastern Pennsylvania, needed to maintain steady business during historically slow seasons and improve organic search visibility while better managing customer feedback. They partnered with Broadly (joined Feb 2016) for review generation and reputation-management services to get consistently found on Google and to audit customer engagement.
Broadly optimized Chem-Dry Express’s Google profile, sent branded email requests for feedback, filtered negative feedback so issues could be addressed privately, published 4- and 5-star reviews to the website, and delivered weekly reports and staff training. As a result Broadly helped Chem-Dry Express earn +68 Google reviews, +39 Broadly reviews and +9 Facebook reviews, improving online visibility, maintaining steady business in slow seasons, and ultimately winning more business.
Open case study document...