Broadly
47 Case Studies
Case Study: Twin Cities Furnace Cleaning achieves 20% revenue growth and 460+ Google reviews with Broadly
A Broadly Case Study
Broadly helped my local business increase our annual revenue by 20%
Twin Cities Furnace Cleaning, a 15+-year HVAC business in Maple Grove, MN, sought to retain more customers, generate referrals, and grow revenue and services. To boost their online reputation and customer feedback workflows they partnered with Broadly, using Broadly’s review-management and listings-optimization services to make it easier to collect and publish reviews.
Broadly implemented automated, branded review requests, Google profile optimization, and review reporting and follow-up, which led to a 20% increase in revenue, +460 Google reviews and +324 Broadly reviews, two new hires with raises, and an uptick in commercial duct and chimney repair jobs. Twin Cities Furnace Cleaning credits Broadly’s “ease of reviews” features for improving their online presence, helping them retain more customers and win more business.
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