Broadly
47 Case Studies
A Broadly Case Study
DentAway Paintless Dent Repair, a 14-year paintless dent repair shop serving Houston-area dealerships, body shops and retail clients, wanted to grow its retail business and improve online visibility and customer retention. To do that they partnered with Broadly, using Broadly’s reputation and customer communication services—particularly praising Broadly’s customer service—as part of their marketing and review strategy.
Broadly implemented its review generation and online visibility tools along with hands-on customer support, helping DentAway appear higher in Google search results and retain more customers. As a result, DentAway has seen about a 30% increase in revenue (with a 30–40% uptick in retail), more customers traveling from farther away, and a stronger online presence—metrics DentAway attributes directly to Broadly.