Broadly
47 Case Studies
A Broadly Case Study
Chicago Heating & Cooling 1 Corp is one of Illinois’ fastest-growing heating, cooling, refrigeration, and appliance companies that needed to strengthen its online reputation and scale operations. They partnered with Broadly and used Broadly’s review-management and customer-engagement tools (including the Weekly Report) to collect and monitor customer feedback and improve local visibility.
Broadly’s solution centralized review requests, reporting, and customer outreach, resulting in a 4.9 average rating across 211 total reviews (67 on Google), and measurable business growth: Chicago Heating & Cooling 1 Corp opened a new location in Florida, hired four full‑time staff members, and expanded its specialties and services. Broadly’s platform directly contributed to improved reputation, revenue, and staffing.
Matthew
Chicago Heating & Cooling 1 Corp