Broadly
47 Case Studies
A Broadly Case Study
Woof Boarding & Daycare, a hands-on dog-boarding facility in San Ramon, wasn't actively soliciting online reviews and needed a simpler way to turn happy clients into visible testimonials. In May 2016 they started using Broadly’s review-management platform, leveraging its “ease of leaving reviews” feature and branded email prompts to make feedback quick and accessible.
Broadly automated review requests, optimized Woof’s Google profile and listings, and published high-rated feedback, producing measurable impact: +80 Google reviews, +28 Broadly reviews and +12 Facebook reviews, stronger online presence, more new business, extra summer hires and consistent annual growth. Broadly also provides weekly reporting and staff training to sustain these results.