Case Study: Burkell Plumbing achieves 20% revenue growth and 75+ Google reviews with Broadly

Broadly helped grow my team by 40%

Burkell Plumbing, a three‑generation family business founded in 1945 in Sausalito, CA, needed to boost local visibility and capture more customer referrals and reviews. They partnered with Broadly to improve their online presence using Broadly’s review-generation and Google profile optimization services.

Broadly implemented automated review requests, listings optimization, follow-up reporting, and staff training; as a result Burkell Plumbing gained +75 Google reviews and +16 Broadly reviews, grew revenue by 20% over 12 months, added five employees, and now shows up ahead of competitors in Sausalito—results the company attributes to Broadly’s easy‑to‑use platform.

Burkell Plumbing