Broadly
47 Case Studies
Case Study: East Bay Eye Center achieves 25% revenue growth and +126 new reviews with Broadly
A Broadly Case Study
Broadly has increased my annual revenue by 25%
East Bay Eye Center, an international leader in ophthalmology based in San Ramon, CA, needed to strengthen its online presence and capture patient feedback to support practice growth and new services. To address this, the practice partnered with Broadly and adopted Broadly’s online reviews platform and reputation-management services, including review solicitation, private patient feedback, and listing optimization.
Broadly implemented branded review requests, Google profile optimization, private feedback capture, and regular reporting and training, which helped East Bay Eye Center grow significantly: a 25% increase in revenue, +84 Google reviews, +27 Broadly reviews, and +15 Facebook reviews. The results enabled expansion into a new 1,700 sq. ft. Research Institute, staff growth, and addition of corneal and refractive surgery services — outcomes the practice attributes directly to Broadly.
Open case study document...