Broadly
47 Case Studies
Case Study: Wagging Tails Pet Resort achieves 30% revenue growth and 100+ Google reviews with Broadly
A Broadly Case Study
Broadly boosted my annual revenue by 30%
Wagging Tails Pet Resort, a family-owned grooming, boarding and daycare in Tempe, AZ, needed help managing online reviews and standing out in a competitive market — the owner was nervous about pending reviews on Google, Yelp and Facebook. In November 2017 they partnered with Broadly to address reputation management using Broadly’s Review Platform and related services.
Broadly deployed its review and listings tools (branded customer prompts, Google profile optimization, review publishing and follow-up) and the results were measurable: +102 Google reviews, +26 Facebook reviews, +14 Broadly reviews, a 30% year-over-year revenue increase and a doubling of staff. Broadly’s platform improved Wagging Tails Pet Resort’s online visibility, customer feedback management and helped them win more business.
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