Case Study: The Container Store achieves scalable, high-performance multi-channel eCommerce with Broadleaf Commerce

The Container Store - Customer Case Study

The Container Store hired Broadleaf Commerce to replace its legacy eCommerce system with a fast-to-integrate, highly scalable platform. The retailer’s challenge was to migrate existing functionality, tighten integration between store and online systems, and free internal teams to focus on strategic eCommerce initiatives using the Broadleaf Commerce eCommerce platform.

Broadleaf Commerce worked with The Container Store to customize the platform—integrating with the retailer’s centralized customer management, adapting order workflow and fulfillment to corporate systems, and building custom features (like a shelving configurator). The relaunch delivered measurable results: the site handled a six‑times average traffic spike from an Oprah Show segment without adverse customer impact, providing reliable performance and improved online/store interaction.

The Container Store

Tom Birmingham

CIO