Case Study: European Postal Service Company achieves seamless headless re-platforming and omnichannel integration with Broadleaf Commerce

European Postal Service Company - Customer Case Study

The European Postal Service, a large national agency with over 11,500 branches and 170+ products, faced the need for a headless commerce platform that could integrate with Magnolia CMS, support incremental re-platforming, and mix multiple technologies and deployment strategies. To avoid a risky full re‑write and maintain continuous customer service, they turned to Broadleaf Commerce’s Headless solution for its modular, API-first approach.

Broadleaf Commerce delivered its Headless Commerce platform—providing core commerce functionality, OMS, search, cart/checkout, multi‑store and omnichannel features (including BOPIS and POS integration), plus full source‑code access—enabling the European Postal Service to re‑platform on schedule and incrementally replace components. As a result, Broadleaf Commerce achieved tighter Magnolia CMS integration, omnichannel order management, and measurable benefits such as revenue growth through improved platform SEO while preserving availability across channels.