Case Study: Softvaro achieves comprehensive application monitoring and user experience visibility with Broadcom DX App Experience Analytics

Softvaro Monitors 100% of Application Functionality and User Interactions with DX Application Performance Management

Softvaro, a telecommunications-focused IT services company, was facing a challenge in achieving its growth targets. They lacked detailed visibility into user experience with their web and mobile applications. Initially using a basic free tool, they needed a more sophisticated solution to monitor user interactions, improve application performance, and identify new opportunities for development.

Softvaro implemented Broadcom's DX App Experience Analytics, which integrated with their existing DX Application Performance Management system. The Broadcom solution provided comprehensive monitoring, allowing Softvaro to analyze all application functionality and user actions. This enabled them to proactively fix bugs and enhance applications before release. As a result, Softvaro gained a broad view of application performance, improved their quality assurance, and averted user-facing problems like freezing and slow response times for their clients.

Softvaro

Anderson Lima

Chief Executive Officer and Founder