Case Study: M-Theory improves service levels with Broadcom UIM

M-Theory Boosts Service Levels for Private-Cloud-Anywhere and CapEx-as-a-Service Offerings

M-Theory Group, a managed service provider, needed to ensure optimal service levels for its private cloud and CapEx-as-a-Service offerings. Their administrators were struggling with massive volumes of unactionable alerts from a legacy monitoring tool, making it difficult to troubleshoot issues and support their customers' mission-critical services.

Broadcom provided their Unified Infrastructure Management (UIM) solution. This platform delivered intelligent event management to filter out noise and comprehensive monitoring coverage for M-Theory's diverse environments. As a result, M-Theory significantly enhanced service levels, improved operational efficiency by freeing up staff time, and gained the agility to support its customers' evolving needs.

M-Theory Group

Chant Vartanian

Founder and Chief Executive Officer