Case Study: Kyndryl boosts monitoring scale and SD-WAN visibility with Broadcom

Kyndryl Boosts Monitoring Scale by 50%, Optimizes SD-WAN Performance and Patient Care

Kyndryl, the world’s largest IT infrastructure services provider, faced the challenge of managing user experiences across an increasingly complex mix of legacy infrastructure, SD-WAN, cloud, and ISP networks. This complexity, driven by the shift to remote work and cloud adoption, created blind spots and excessive alarm noise, making it difficult to troubleshoot performance issues and meet strict client SLAs. To address this, they turned to Broadcom for a solution.

By implementing a combined solution of Broadcom's DX NetOps and AppNeta, Kyndryl gained unified, end-to-end visibility into both their underlay and overlay network environments. This provided actionable insights into application and network performance, enabling faster root cause analysis. The results were significant: Broadcom's solutions helped Kyndryl reduce alarm noise, accelerate resolution times, and improve their monitoring scale by 50%, allowing them to manage 1.5 million network elements and ensure reliable service for their clients.

Kyndryl