Case Study: ING Bank Turkey streamlines processing and lowers risk with Broadcom Automic Automation

ING Bank Turkey Streamlines Start/End-of-Day Processing and Lowers Risk with Automic® Automation

ING Bank Turkey, a leading financial institution, faced challenges in optimizing its manual, labor-intensive start-of-day and end-of-day business processes and reducing its mean time to recovery for disaster scenarios. The bank's reliance on manual operations and scripts limited visibility, made troubleshooting difficult, and hindered compliance objectives. To address this, they partnered with vendor Broadcom and implemented the Automic Automation solution.

By standardizing on Broadcom's Automic Automation, ING Bank Turkey gained complete visibility and control over its workloads, allowing for the rapid creation of workflows and management of complex dependencies. The results were dramatic: the bank processed ten times as many jobs in the same timeframe, reduced necessary headcount by over 20%, and eliminated processing errors. Furthermore, Broadcom's solution helped lower the mean time to recovery by a factor of four, automating 90% of disaster recovery tasks and ensuring compliance.

ING Bank Turkey

Halit Ayyilmaz

VP of Data Center and System Operations