Case Study: Hershey’s improves performance and agility with Broadcom ValueOps

Hershey's Optimizing Value, Driving Performance, and Aligning Partners

Hershey's, a leading global chocolate manufacturer, faced the challenge of making its information systems more nimble to consistently deliver value and quickly pivot in response to market disruptions, including significant supply chain issues caused by the COVID-19 pandemic. To address this, they turned to Broadcom and its ValueOps platform to help optimize performance and align with Value Stream Management (VSM) principles.

Broadcom's ValueOps solution enabled Hershey's to map its processes, break down departmental silos, and develop a prioritized transformation plan focused on value. This implementation paid dividends quickly, contributing to a nearly 38% growth in sales during a key period and supporting a more optimized flow of work. The platform provided trusted data for executive reporting and helped all stakeholders share a common goal, ensuring priority initiatives were delivered effectively.

Hershey's