Case Study: Fujitsu reduces alarm noise by 70% with Broadcom DX NetOps

Fujitsu Reduces Alarm Noise by 70% with DX NetOps

Fujitsu, a major information technology services company, faced significant challenges in its central European operations. As a managed service provider, its highly complex, multi-vendor network environments led to an overwhelming number of alarms and a lack of a unified operational view. This created difficulties in monitoring performance, ensuring service quality, and meeting customer SLAs. To address this, Fujitsu partnered with Broadcom to implement its DX NetOps suite of solutions.

By deploying Broadcom's DX NetOps, Fujitsu achieved a dramatic 70% reduction in alarm noise, lowering the volume from hundreds per week to just 5-10. The solution provided a single-pane view for monitoring, enabling faster root cause analysis and improved mean time to resolution. This enhanced visibility and stability allowed Fujitsu to better adhere to customer contracts, improve operational efficiency, and monitor over 7,000 devices and 850,000 application flows, ultimately fostering greater customer confidence.

Fujitsu