Case Study: Fossil achieves faster, more reliable retail operations with Broadcom Automic Automation

Fossil Watches Enterprise Processing with Automic® Automation

Fossil, a global retail company specializing in fashion and consumer products, faced a significant IT challenge. As the business experienced rapid growth, its manual, cross-platform job scheduling processes between its SAP and warehouse management systems became unsustainable. These manual methods, which included built-in slack times, were inefficient and risked costly delays, particularly for critical tasks like generating Advanced Shipping Notices for major retailers. Fossil needed to automate its workload without expanding its IT headcount to support its expansion and satisfy corporate governance.

Broadcom's Automic Automation solution was implemented to manage dependencies and automate processing across Fossil's diverse application environment. The platform provided end-to-end process visibility, enabled complex many-to-one job dependencies, and allowed for real-time monitoring. For Fossil, the results were highly impactful. The solution saved each IT administrator three hours per day, ensured critical merchandising workloads completed on time, and virtually eliminated the financial penalties previously incurred for late shipping notices. Broadcom's technology gave Fossil the scalability and flexibility to support its continued business growth.

Fossil

Andy Hess

Vice President of Wholesale Applications