Case Study: ESB improves IT efficiency and resilience with Broadcom Automic Automation

ESB Keeps the Lights On and Innovates with Business Automation

ESB, an Irish state-owned energy utility, was facing the challenge of migrating legacy data to new IT systems, including SAP IS-U, while needing to automate IT housekeeping tasks and integrate various applications to compete in a newly deregulated market. To address these issues, they turned to Broadcom's Automic Automation solution.

By implementing Broadcom's Automic Automation, ESB gained an intuitive interface and automated processes for data migration, backups, and system integrations. The results were significant; the utility saw a 75% reduction in its IT operations team size, which was freed to focus on innovation, and it slashed the time for a critical data center site switch from up to 48 hours down to just 2 hours, greatly improving operational efficiency and customer service.

ESB

Peter Veale

Technology Innovation Manager