Case Study: Banese achieves proactive IT monitoring and fewer outages with Broadcom DX NetOps

Banese Monitors IT Services with Solutions from CA Technologies, A Broadcom Company

Banese, a financial institution and the largest banking services network in the state of Sergipe, faced the challenge of improving the monitoring of its core IT systems to increase service availability, identify bottlenecks, and automate issue detection. The IT department needed an integrated, automated solution to proactively safeguard services for its customers and improve operational efficiency.

Broadcom implemented its DX NetOps solution, which provided Banese with end-to-end monitoring of its data center, network, and applications. The results were significant, automatically registering thousands of calls and enabling proactive fault detection. For Broadcom, this led to a major reduction in manual troubleshooting and prevented potential system failures, thereby increasing overall service availability and customer satisfaction.

Banese

Emanuela Silva

Support Manager for Systems and Monitoring