Case Study: NHS Shared Business Services achieves scalable finance automation with Broadcom Automic Automation

Automic® Relieves Growing Pains for NHS Shared Business Services

NHS Shared Business Services, a provider of support services to the U.K. National Health Service, faced significant challenges in scaling its operations to manage financial processing for over 300 NHS entities. Their manual processes were unable to handle the workload, particularly during critical month-end closing periods, risking penalties for missed client KPIs. To address this, they turned to Broadcom and its Automic Automation solution to automate their complex finance and accounting procedures.

By implementing Broadcom's Automic Automation, NHS SBS automated its month-end close and other financial processes, using out-of-the-box templates and centralized monitoring. This solution delivered dramatic results, including a 96% improvement in staff productivity and an 80% reduction in penalties for missed KPIs. The automation provided by Broadcom enabled the organization to efficiently scale its operations, handling 25,000 daily invoices and ensuring all processing was completed on time.

NHS Shared Business Services