Case Study: Thomas Pink achieves faster sales order processing with Broadcom Automic Workload Automation

Automic® Proves Ideal Fit for Thomas Pink Automation Demands

Thomas Pink, a modern British luxury retailer part of the LVMH group, faced significant challenges with its manual file transfer processes. The company needed to mitigate missed business SLAs, automate manual validation tasks, and eliminate human delays that were causing errors in financial reports and penalty charges from franchise partners. To address this, they turned to Broadcom and implemented its Automic Workload Automation solution.

The solution from Broadcom provided integrated managed file transfer and event-driven processing, which automatically picked up and validated EDI and POS data. This resulted in a dramatic reduction of SLA breaches and penalty payments. Files that previously took 15-20 minutes to process manually were now handled in seconds, ensuring Finance received timely and accurate reports and allowing the IT team to focus on more strategic initiatives.

Thomas Pink

Thomas Pink