Case Study: Altice Portugal accelerates service delivery and cuts MTTR with Broadcom

Altice Portugal Accelerates New Service Delivery, Network Transformation with Broadcom

Altice Portugal, a major telecommunications provider, faced the challenge of managing and tracking services across a complex mix of legacy infrastructure, SD-WAN, cloud, and ISP networks. This complexity, exacerbated by the shift to remote work, made it extremely difficult and time-consuming to troubleshoot user performance issues and ensure reliable service delivery for its business customers.

To address this, Altice implemented Broadcom's DX NetOps and AppNeta solutions. This provided comprehensive monitoring visibility, from their own core network out into unmanaged home and third-party networks. As a result, Broadcom's solutions helped Altice reduce mean-time-to-resolution from hours to minutes, optimize user experiences, and accelerate the delivery of new, high-value services to their clients.

Altice