Case Study: Santa Cruz Art & History Museum achieves rapid recovery and cloud-based secure access control with Brivo

Santa Cruz Art & History Museum Transforms Disaster Into Success Providing Peace of Mind Security and Ensuring Business Continuity

The Santa Cruz Art & History Museum faced a major access-control crisis when a broken water valve flooded its IT closet, destroying legacy hardware and wiping out nearly 90 stored credentials, leaving staff, tenants, and offices effectively locked out. To prevent future data loss and modernize operations, the museum chose Brivo’s cloud-based access control solution.

Brivo, deployed through partner AA Safe & Security, replaced the damaged components and had the new system running in a matter of days; new credentials and key fobs were quickly programmed, all data is now documented and backed up to the cloud, and remote management allows staff to control doors and elevators from a phone. The Brivo implementation restored business continuity during the pandemic, improved tenant access tracking, eliminated loose fob circulation, and provided the museum with ongoing peace of mind and recoverable credential data.

Santa Cruz Art & History Museum

Kevin Coullahan

Director of Facilities & Operations