Case Study: Chancellors Way Medical Arts Centre frees up time to better serve clients with Brivo Onair automated access control

Ontario’s Medical Center increases security and frees up time to better serve clients

Chancellors Way Medical Arts Centre, a comprehensive medical centre serving Guelph, Ontario, faced operational strain from an old brass key system that forced staff to spend excessive time securing facilities, re-keying locks, and managing access rather than focusing on community programs. To gain auditability and remote control, CWMAC chose Brivo and its cloud-based access control platform, Brivo Onair.

Brivo Onair enabled remote administration—adding users, editing permissions, setting schedules, and opening doors from a phone, tablet or PC—eliminating costly re-keying and after-hours trips. Within months of deploying Brivo, CWMAC caught up on long-delayed projects, enforced tailored access (e.g., 24/7 clinics, restricted vaccine fridge access), reduced manual security tasks, and freed staff time to expand community offerings.

Chancellors Way Medical Arts Centre

Luke Boudreau

Director of Operations