Case Study: Friends Cove Mutual achieves 61.5% new-business growth and 15% staff reduction with BriteCore's BriteQuote

New Quoting System Drives Business Growth

Friends Cove Mutual, a long‑standing property & casualty insurer, needed to grow and improve its competitive position but was constrained by an end‑of‑life, customized iwsQuotes system that could not integrate with its new cloud core. Although Friends Cove had implemented BriteCore for policy, billing, claims, and portals, the legacy quoting tool created heavy manual workarounds and prevented the automation and on‑the‑fly underwriting changes the company required.

BriteCore configured Friends Cove’s lines of business on its platform and implemented BriteQuote, with BriteCore’s professional services and marketing teams supporting rollout and adoption. Within seven months Friends Cove Mutual saw a 61.5% growth in new business, a 15% reduction in overall staff, and significant reductions in data entry and processing time—delivering measurable efficiency and automation improvements driven by BriteCore.

Friends Cove Mutual

Dan DeArment

President & Chief Executive Officer