Case Study: Hamblen Mutual Insurance Company boosts efficiency and growth with BriteCore

Hamblen Mutual Insurance Company boosts productivity 30% with BriteCore

Hamblen Mutual Insurance Company, a mutual insurer serving Eastern Tennessee for over a century, faced significant challenges due to its legacy policy administration system from the late 1970s. The outdated system was inefficient, difficult for new employees to learn, relied on paper-intensive manual workarounds, and left the company vulnerable to business disruptions. To support a broader business improvement effort, the company sought to modernize and selected the BriteCore Platform.

By implementing the cloud-based BriteCore system, Hamblen Mutual gained an intuitive and modern platform. The solution provided improved access to information, accelerated operations through automation, and enhanced the agent experience with a self-service portal. The results included a 30% increase in daily productivity, a 50% reduction in time required for property inspections, and substantially reduced administrative burdens, positioning the company for new opportunities and growth.

Hamblen Mutual Insurance Company