Case Study: Eastern Mutual Insurance Company improves operations, reporting, and agent experience with BriteCore

Eastern Mutual Insurance Company implements BriteCore in 12 months

Eastern Mutual Insurance Company, a New York-based P&C insurer, faced an urgent 12-month deadline to find a new core system after its previous platform was discontinued. The company selected BriteCore's cloud-based policy administration platform to replace its old system and meet its tight implementation timeline.

With BriteCore, Eastern Mutual successfully automated operations, enhanced its reporting for reinsurance and NAIC requirements, and integrated third-party services like Mass Printing and InsVista. The cloud-based solution also facilitated a smooth transition to remote work during the pandemic. As a result, Eastern Mutual improved efficiency, strengthened agent partnerships, and is now confidently pursuing plans for future growth with the BriteCore platform.

Eastern Mutual Insurance Company