Case Study: Alamance Farmers’ Mutual Insurance Company achieves streamlined print and mail operations with BriteCore and OBRIEN

Alamance Farmer’s Mutual prints 6,000 letters in 5 days with BriteCore

Alamance Farmer’s Mutual Insurance Company faced challenges in managing policyholder communications at scale while ensuring business continuity. They needed a cost-effective and reliable solution for print and mail operations to support their growth and protect against disruptions. To address this, they leveraged the API functionality of their core system, BriteCore, to implement a print and mail outsourcing platform with OBRIEN Insurance Solutions.

The solution provided by OBRIEN enabled automated, precise, and rapid document processing. This partnership resulted in significant cost reduction, increased efficiency, and enhanced business continuity. A key measurable result was OBRIEN successfully printing and mailing 6,000 customized letters within five days during the pandemic, with all letters delivered successfully to protect the company's reputation.

Alamance Farmer’s Mutual Insurance Company