Case Study: Jack in the Box achieves improved forecast accuracy with Bristlecone

Jack in the Box - Customer Case Study

Jack in the Box, a fast-food restaurant company with more than 600 locations, was struggling with high inventory variation caused by inaccurate forecasts, especially for new products with little historical data. The company needed a partner that understood the quick-service restaurant model and could improve forecast accuracy, inventory levels, and user adoption; it used Bristlecone and Oracle Demantra forecast tuning to address these challenges.

Bristlecone implemented demand forecasting for 1,500+ SKUs across 52 weeks and 3 warehouses, using Oracle Demantra, collaborative planning, and customized worksheets and training to improve usability. As a result, Jack in the Box saw improved forecast accuracy and promotion planning, better replenishment and inventory levels, higher service levels from warehouse to stores, and increased user acceptance.

Jack in the Box