Case Study: Tata DOCOMO achieves procurement transformation with Bristlecone and SAP SRM

Helping Tata DOCOMO with their Procurement Transformation Initiative

Tata DOCOMO, the telecom JV between NTT DOCOMO and Tata Group with 85+ million subscribers across India, needed to automate procurement and improve supplier access, collaboration, compliance, and visibility across the procure-to-pay process. The company also lacked a streamlined supplier relationship management tool, sourcing and bidding capabilities, and was missing savings from offline negotiations.

Bristlecone implemented a procurement transformation initiative using SAP SRM, including supplier registration, evaluation, collaboration, auction, bidding, and analytics tools. With Bristlecone’s solution, Tata DOCOMO streamlined supplier communication, improved compliance and visibility, accelerated end-to-end procurement processes, achieved better negotiated pricing, and reduced product costs.

Tata DOCOMO

Anjali Shah

Project lead