Case Study: Unilever achieves optimized supply chain planning and stronger bottom line with Bristlecone

Accelerated Solutions for Optimized Planning and Improved Bottom Line

Unilever, one of the world’s largest consumer goods companies, needed to improve supply chain efficiency and reduce costs across its high-volume, low-margin operations. The company also had to unify business processes across Asia Pacific and add stronger planning and analytics to its existing BPCS ERP environment, using SAP APO and related support services from Bristlecone.

Bristlecone implemented and supported APO modules including Demand Planning, Supply Network Planning, and Production Planning & Detailed Scheduling across 15 countries, while also handling interfaces, database support, and local configuration needs. Bristlecone’s work delivered steady APO support for 9 years, consistently exceeded SLA targets, improved business continuity, and provided effective knowledge transfer and reporting support to Unilever teams.

Unilever

TK Yeung

Supply Chain Systems Manager