Case Study: Kartfabrique achieves 50% more bookings with Briq Bookings

Kartfabrique - Customer Case Study

Kartfabrique, an activity and entertainment venue, needed a better way to manage bookings as its Saturday visitor numbers grew and customers increasingly wanted to reserve multiple activities online from their mobile phones. Telephone booking had become disorganized, especially because guests could combine karting, laser games, Prison Island, and food into one visit, creating a complex scheduling challenge.

Briq Bookings implemented an online booking system that automatically optimized availability and occupancy, let customers book and build their own programs 24/7, and even supported related growth efforts like Google Ads. The result was 50% more bookings, 89% of bookings made online, an average order value of $154, and 28% of customers adding an upsell, while 900 of 1,500 daily visitors now come in automatically.

Kartfabrique

Martien Veenstra

Director