Case Study: SMS Retail Management achieves real-time financial visibility and growth readiness with Brinker

SMS Retail Management boosts AP and close efficiency 50% with Brinker

SMS Retail Management, a multi-unit Jamba Juice franchise operator, needed 360-degree real-time financial visibility to reposition itself for growth. With over a million annual transactions across multiple locations, their previous systems were unable to provide the precise data analysis required. They engaged the vendor Brinker to implement a new cloud-based financial management solution.

Brinker replaced the company's existing systems with Sage Intacct and integrated it with other cloud technologies for a fully automated solution. This provided SMS with real-time reporting and multi-entity consolidations. The results included a 15% reduction in routine accounting expenses, a 70% lowering of payroll processing fees, and a 50% improvement in accounts payable processes and the month-end close. The solution also led to a 1.5% improvement in operating margins and higher customer service scores.

SMS Retail Management