Case Study: Munch Thru achieves hot, on-time deliveries and 85% repeat customers with Bringg

Munch Thru - Customer Case Study

Munch Thru, founded in 2015 in Ashton, UK, operates a four-vehicle delivery fleet handling about 200 weekly orders from major chains like McDonald’s, KFC and Five Guys within a 2-mile radius. Their core challenges were ensuring hot food, on-time delivery and excellent communication while gaining operational visibility and scale, so Munch Thru adopted Bringg to manage operations, customer communications and dispatch via the Bringg console/dashboard.

Bringg provided real-time driver tracking, automated customer SMS notifications (on departure and arrival), and analytics/accounting tools to optimize dispatch and routing. The Bringg-enabled workflow eliminated “knock and wait,” helped maintain a high-quality customer experience (with over 85% of orders from returning clients), and gave Munch Thru the operational insights needed to optimize logistics and pursue nationwide expansion.

Munch Thru

Craig Miller

Munch Thru