Case Study: United States Citizenship and Immigration Services achieves efficient, secure records management with Brillient Corporation

United States Citizenship and Immigration Services - Customer Success Story

The United States Citizenship and Immigration Services (USCIS) needed help managing and securing more than 54 million immigration files while processing millions of file action requests each year. Brillient Corporation was selected to provide Records Operations Support Services (ROSS) at USCIS’s National Records Center and File Storage Facility.

Brillient Corporation delivered records management, records distribution management, scanning, digitization, and logistics support, backed by a strong quality control program. As a result, USCIS achieved higher efficiency and quality at a massive scale, faster support for national security and law enforcement requests, and better flexibility during volume surges and shifting priorities.

United States Citizenship and Immigration Services