Case Study: Collective Health achieves improved contract renewals with custom coffee and tea gifts from Brilliant

Collective Health - Customer Case Study

Collective Health faced upcoming contract renewals and wanted a memorable, locally sourced client gift to encourage renewals. They worked with Brilliant to develop a coffee and tea gift set sourced from local roasters, packaged in a custom box with a sleek custom insert that featured a call-to-action and product details.

Brilliant designed and produced the branded gift set and Collective Health sent the boxes to clients whose contracts were coming up for renewal. The case study highlights the targeted outreach and relationship-building intent; no quantitative results or measurable impact were reported in the text.

Collective Health