Case Study: Neogen achieves unified digital commerce and time savings with Brilliance Business Solutions

NEOGEN Corporation saves 10–15 hours a week with Brilliance Business Solutions

The customer, NEOGEN Corporation, an international food safety company, faced challenges in unifying its digital commerce across multiple global locations that used different ERPs and lacked a self-service revenue channel. They partnered with vendor Brilliance Business Solutions to build a consistent on-site experience using Optimizely.

Brilliance Business Solutions implemented a solution using Optimizely to streamline digital commerce and built a custom ESB to unite the disparate ERPs and WMSs. The results included a consistent and intuitive customer experience, ongoing platform improvements to support growth, and significant time savings of 10-15 hours per week for company leaders. The vendor's deep understanding of the business transformed the relationship into a partnership that functions like another department.

NEOGEN Corporation