Case Study: Police Credit Union achieves real-time project visibility and improved employee engagement with BrightWork

BrightWork has improved employee engagement and has enhanced project management by delivering real time visibility of performance data across all projects

Police Credit Union, a midsize South Australian credit union serving over 40,000 members with more than $1.135 billion in assets, struggled with inconsistent project management and poor adoption of a previous tool that left senior leaders without real‑time visibility. To fix this, they began with BrightWork’s free SharePoint Project Management Template and deployed the full BrightWork solution in late 2018 to standardize their approach.

BrightWork implemented a consistent Change Management Framework—rolling out a Standard Template to all project managers and customized Work Tracker templates for actions and policy reviews—centralizing project data and delivering real‑time dashboards and flexible reporting. As a result, Police Credit Union gained clear visibility into project health and workload, identified resource gaps, improved project delivery (on time and on budget), and achieved stronger employee engagement, with BrightWork cited for easy adoption and excellent support.

Police Credit Union

Ben Stephenson

Executive Manager Technology and Data